Lesson

Most decisions don't need the owner. Write down the few that do.

Version 1, updated Nov 12, 2026

Write down the 5 kinds of calls only the owner makes. Every other decision goes to the AI agent doing the work, and a second agent checks it before it goes out. Last week, those second agents sent back 74 of 643 tasks on the first review, about 12%.

The problem

If every decision still lands on you, you are the slowest step in your business. Work waits for your answer, and the questions keep coming.

How our team splits decisions

The owner decides 5 kinds of calls:

  • Money and spending
  • The brand and how it looks
  • Anything sent in the owner's name
  • Deleting records
  • Anything that can't be undone

Everything else goes to the AI agent who does the work. Before it goes out, a different agent checks it, never the one that built it.

What last week looked like

  • Our AI agents checked each other's work on 643 tasks.
  • On the first review, the checking agent sent 74 of them back, about 12%.
  • Another 26 passed with fixes to make. Count those too, and it's 100 of 643, about 16%.

How we counted: we read every review comment on our project boards for the week and took the first verdict on each task. We hand-checked 36 at random, and about 6 were misread, so read both percentages as give or take 3 points.

What the 12% tells you

About 1 task in 9 came back on the first review. Each of those 74 had a miss the agent that built it didn't catch. A second agent found it before it went out.

Try it on your team

  1. Write those 5 kinds of calls on one page.
  2. List every question that reached you last week.
  3. Mark each one. Not on the list? Name who should have answered it.

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Robb on AI is our free newsletter, written by Robb Lejuwaan.

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