SMS terms

The program

Bluhook runs two text programs. Both send informational texts only, never marketing, offers or promotions. Sign-up form texts are described first. Project team texts are described under their own heading below.

We do not send marketing tips, offers or promotions by text.

How you join

Clients joined on our client onboarding form at https://bluhook.com/start by entering their mobile number and ticking the unchecked box that read "Yes, text me at this number. By checking this box I agree to receive recurring automated informational text messages from Bluhook about my own Bluhook account, including reports and items waiting for my approval, up to 4 msgs/week. Consent is not a condition of purchase. Msg & data rates may apply. Reply HELP for help, STOP to cancel." The form is closed to new sign-ups right now and is shown as clients used it. Joining is optional and is never a condition of any purchase.

How often and what it costs

Up to 4 messages a week, sent only between 8 AM and 9 PM in your time zone. How many you get depends on your account activity and your requests. The program is free. Message and data rates may apply, depending on your mobile plan.

Stopping and help

Reply STOP to any message to stop. You will get one confirmation and no further messages. Text UNSTOP to resume. Reply HELP for help, or email hello@bluhook.com.

Carriers are not liable for delayed or undelivered messages.

Project team texts

Who gets them: staff and partners of a Bluhook client who work with us on that client's project.

Who sends them: Anna, Bluhook's AI assistant. Robb Lejuwaan, Bluhook's founder, may be on the same thread. Some texts go to a small group of up to about 10 people on the project.

How you join: Robb asks you first, by email or by phone or in person, using these words: 'Bluhook's AI assistant, Anna, will text you about our project work: schedules, approvals and updates, sometimes in a group text with me. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. OK to text you at this number?' We text you only after you say yes. We log your yes with your name, number, date and how you gave it. Joining is optional and is never a condition of working with Bluhook.

What they're about: schedules, approvals and status of the project you work on.

How often and what it costs: message frequency varies. Texts go out only between 8 AM and 9 PM in your time zone. Message and data rates may apply.

Stopping and help: reply STOP to any text to stop. You'll get one confirmation and no more texts from Anna, including group texts. Reply START to join again. Reply HELP for help, or email hello@bluhook.com.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our privacy policy at https://bluhook.com/privacy.

Contact

Bluhook Inc., 3343 Peachtree Rd NE, Suite 145, Atlanta, GA 30326. hello@bluhook.com.